Amazon Operations offers opportunities for undergraduate and graduate students from all backgrounds to accelerate their careers by working on challenging projects with talented teams. We offer roles in several areas, such as Logistics, Supply Chain Management, Environmental Health & Safety, and Human Resources: Amazon Logistics: At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Amazon Robotics: We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. We invent new improvements every day. Amazon Transportation: Without accurate and timely package delivery, Amazon would not have become one of the world’s largest online retailers. It’s our Transportation & Logistics teammates who make that happen, developing processes and working closely with freight and transport companies on a massive scale to ensure that every individual shipment gets where it needs to go, when it needs to be there. Customer Fulfillment: Supported by innovative world-class technologies, our global network of FCs, delivery stations and customer service teams are dedicated to supporting customers worldwide. Together, we create, we build, and we take ownership for what we do — whether we’re developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them. We’re constantly creating the ideas, services, and products that make life easier for millions of customers. Customer Service: Our team supports customers in 16 languages from more than 130 locations around the globe. Everyone who works for Customer Service is focused on preventing and solving problems for customers, from designing and developing self-service technologies, building and managing products and programs, to interacting directly with customers. Engineering: The engineers of Amazon Fulfillment are creative thinkers that are eager to roll up their sleeves and solve problems. Our innovative Engineering departments design, implement, and maintain our fulfillment centers. This encompasses several different areas – process engineering, capacity/demand planning, material handling equipment design and implementation, fulfillment center project management, construction management, and packaging engineering. In turn, there’s opportunity for professional growth. Human resources: Our Human Resource professionals are hands-on generalists that act both tactically and strategically to maximize employee engagement and development. These critical roles are high-touch and customer-focused, and require our HR leaders to partner heavily with operations to support our associates. By being approachable and genuine, Amazon's HR leaders keep our employees engaged and satisfied so that our fulfillment centers can remain the most innovative and nimble on Earth. Infrastructure Technology: Corporate Operations can't happen without networks and IT, and Amazon has a massive infrastructure to connect and support. Qualified IT and networking specialists are the way we ensure that we’re able to keep all of Amazon running, 24/7/365... but also Health, Sustainability, Safety, Security & Compliance.
Welcome to Amazon Operations
Our Operations and award-winning Customer Service teams are at the heart of Amazon's mission to be Earth's most customer-centric company.
Together, we create, we build, and we take ownership for what we do— whether we're developing new technology in-house, launching an Amazon fulfillment center, or delighting our customers by delivering packages directly to them. We're constantly creating the ideas, services, and products that make life easier for millions of customers.
Come build the future of operations with us.
We make sure that all of our employees have Personal Development Plans. Alongside this, we put coaching and mentoring systems in place, via the manager and buddy carefully assigned to each individual. Everyone is actively encouraged to take on stretching projects and to make the most of a range of online courses. Moreover, every graduate who joins us enjoys taking on plenty of responsibility, alongside the opportunity to have an impact on our global business. We're so big on succession planning. There's no shortage of new opportunities at Amazon and we aim to promote internally– and empower our own people– wherever possible.
'Invent and Simplify' is the backbone of my internship. Every day, I come to work with one goal - to allow people impacted by my project to be more efficient and to work in a secure environment. I enjoy that other Amazonians trust me to deliver results. As owner of my project, I am confronted with challenges which enable me to learn new things so quickly."
Our Values, our culture
Amazon is made up of builders and innovators, all of whom bring diverse backgrounds, brilliant ideas and varying points of view with them.
Our rich tapestry of team members, from all around the world, means that we're looking for great minds just like yours.
The scale of our customer obsession will drive you to experiment, take risks, learn quickly, and seek out ways to accomplish more with less. You will become a catalyst for change and innovation in our Fulfillment Centers, Delivery Stations, and Sort Centers, enabling us to create products and services that transform the way people live their lives. You will work alongside experienced leaders, who will give you unique insight into our business and the skills required to be successful. There is no shortage of new opportunities at Amazon and we aim to promote internally and empower our own people whenever possible.
What Amazon's about
Amazon is all about true innovation. We want to hire the brightest minds from around the world and offer career opportunities at Amazon for trainees and dual students of all backgrounds and from every field.
Amazon reaches out to customers regardless of their gender identity, ethnicity, age, religion, sexual orientation, national origin, political opinions, disability, or military status. We believe it is therefore important that Amazon employees also reflect these different perspectives in order for us to fulfill our mission as the most customer-centric company in the world.
We are looking for trainees in the fields of mechatronics and IT, as well as dual students for automation technology and occupational safety.
You'll do meaningful work alongside colleagues and leaders from the start, delving deep into projects, programs and services that impact the lives of millions of customers. At Amazon, you have the opportunity to plan your own path by being in full control of your development, your career and your future.
Working at Amazon
What unites Amazon employees across teams and regions is that we all strive to delight our customers and make their lives easier.
The scope and scale of our mission prompts us to seek different perspectives, be imaginative, and navigate ambiguity. Inventing and delivering things that were never thought possible is not easy, but we take on this challenge every day.
Working together on behalf of our customers, we shape the future, a little bit more with every innovative product, innovative service and every innovative idea. Are you ready to accept the challenge? Shaping the future with U.S.
Shaping an inclusive culture
We are a company of creators who bring diverse backgrounds, ideas and perspectives to inventor on behalf of all clients.
Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language and education, and work and life experiences.
We are committed to diversity, equity and inclusion, using our unique perspectives to scale and grow our impact.
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